We are committed to offering our customers a smooth and friendly transaction.
Because many of our items are pre-owned, we have experienced staff check our items carefully for signs of wear, damage, and authenticity. The panel assigns the bag a condition rating. These condition ratings are subjective and subjectivity should be taken into consideration when purchasing a used item. What is good to one person, can be fair to another and vice versa. We describe the item's major flaws and imperfections to the best of our ability. We measure, but dimensions of items are approximate. Please note it is impossible to describe every imperfection, scuff, spot, mark, blip, abrasion, or impression. Some of these imperfections may also be inherent to the natural characteristics of genuine leather or the material. We don’t know the age or how often a previous owner carried an item. We don't know if a soiled item will come clean.
We always use actual photos but we are not professional photographers. We don't want you to be disappointed with a purchase so please review the photos carefully and ask questions. Keep in mind that color appearance may vary slightly depending on your monitor's brightness and color settings.
A specific color & numbered security tag may be carefully and strategically placed on the item to identify the product as ours. This tag will not damage the item, but can only be removed with scissors. Should you have any concerns with your item, do not remove or tamper with this tag and do not attempt to clean or repair the item. Contact us and allow us to work through the issue with you.
If you are seeking pristine or perfect, our items are probably not for you unless pristine and/or perfect is mentioned. If you are willing to forgo perfection for low pricing, then our items will represent a significant value to you. Original packaging and/or marketing material is generally not included with our items.
Please email us with questions BEFORE BIDDING.
All items are sold As Is.
CONDITION RATING CODE: Again, please note condition ratings are subjective. What is very good to one person can be fair to another. General rule for condition rating follows:
A Condition – New or like new in excellent condition. Note: New does not mean a current model. The item may be discontinued or currently unavailable in stores. Item may have been a retail clearance item handled, but not used.
B Class - Previously owned unless otherwise noted. May be in very good, good or fair condition. Imperfections or defects will be described to the best of our ability. Item may need a simple repair or a professional repair. Please review the actual photos thoroughly, ask questions and bid accordingly.
C Class – Our sale and bargain items.
Your item will be shipped with 2 business days of payment receipt. We ship best way, carrier at our discretion, with delivery confirmation, in secure new packaging materials, and we include insurance. Delivery transit times are set by the carrier and are for estimated purposes only.